Terms of service

Welcome to UrbanNiq. By accessing or using our website, you agree to the following terms and conditions.

1. General Conditions
By using this website, you confirm that you are at least 18 years old. We reserve the right to refuse service to anyone at any time.

2. Product Representation
We make every effort to display products accurately. However, due to supplier sourcing and logistics, product packaging, branding, or minor design details may vary. These variations do not affect product functionality.

3. Pricing & Payments
All prices are listed in INR. We offer prepaid and Cash on Delivery (COD) options. Orders may be verified before processing.

4. Order Confirmation & Cancellation
We reserve the right to cancel orders due to:

• Product unavailability

• Suspicious or fraudulent activity

• Incorrect customer details

COD orders may be cancelled if verification fails.

5. Shipping & Delivery
Orders are processed within 1–3 business days. Delivery typically takes 5–8 business days across India. Delays due to courier or external factors are beyond our control.

6. Returns, Refunds & Replacements
Returns are only accepted for:

• Damaged items

• Wrong product delivered

Customers must provide unboxing video proof for claims.
No returns will be accepted for:

• Change of mind

• Minor variations in product/packaging

Refunds/replacements are processed as per our Return Policy.

7. Cash on Delivery (COD) Policy
We reserve the right to restrict or deny COD for certain orders or customers. Fake or repeated order rejections may lead to blacklisting.

8. Intellectual Property
All website content belongs to UrbanNiq and may not be reused without permission.

9. Limitation of Liability
UrbanNiq is not liable for indirect or incidental damages resulting from product usage or delays.

10. Changes to Terms
We may update these terms at any time. Continued use of the website means acceptance.

11. Contact Information
Email: urbanniqq@gmail.com

By using our website, you agree to these Terms.